Stefan Kokorski explains the topic of “Fields of application for artificial intelligence in industrial service” in the “FIR Service Insights” series.
TÜV SÜD Lift Manager saves 35 working hours every day thanks to predictive maintenance, while Lufthansa handles up to 16 million service conversations annually with AI agents. How can these use cases also be leveraged in your company?
Ensure that artificial intelligence does not remain just a buzzword: gain practical insights from this presentation, including step-by-step instructions for implementing AI in industry.
This is the start of a series of webinars in which employees of the FIR at the RWTH Aachen explore the possibilities of AI in the service sector.
When: Tuesday, October 14th, 2025, 2:00 p.m. - 3:00 p.m.
Where: Online
Please register by October 13th, 2025!
Further dates in the series:
14.10.: AI in service
21.10.: Business models in transition
28.10.: AI-supported knowledge management
04.11.: Green Service Business
11.11.: Spare parts logistics of tomorrow
18.11.: Success factors for digital business models
25.11.: From closing commission to customer development
tbc.
