{"id":2903,"date":"2024-11-11T09:34:02","date_gmt":"2024-11-11T09:34:02","guid":{"rendered":"https:\/\/www.edih-rheinland.eu\/?p=2903"},"modified":"2025-11-10T13:50:05","modified_gmt":"2025-11-10T13:50:05","slug":"fir-service-insights-5-ersatzteillogistik-von-morgen","status":"publish","type":"post","link":"https:\/\/www.edih-rheinland.eu\/en\/fir-service-insights-5-ersatzteillogistik-von-morgen\/","title":{"rendered":"FIR Service Insights \u2013 spare parts logistics of Tomorrow"},"content":{"rendered":"

The FIR webinar series continues on November 11th - this time under the motto \u201cSpare Parts Logistics of Tomorrow.\u201d<\/h1>\n

Employees of the FIR explain different Use Cases to the everyday use of Digital or AI applications in the service sector<\/span><\/h3>\n<\/div><\/div><\/div>
\"Webinarreihe<\/div><\/div>
Registration to the event on Eventbrite<\/span>Registration<\/span><\/div><\/a><\/div><\/div><\/div><\/div><\/div>

In the \u201cFiR Service Insights\u201d series, Rob Schneider addresses the question, \u201cHow can the supply of spare parts be secured today?\u201d<\/h2>\n

Spare parts are the backbone of any successful service business. However, increasing diversity, global supply chains and the pressure to short reaction times make the Management more complex than ever. At the same time, customers expect a high level of availability and transparency.<\/p>\n

In this webinar presentation, we will show how spare parts management can be set up in a future-oriented way: from predictive demand planning and intelligent warehouse concepts to digital platforms that connect processes and enable new business models. This will highlight how organizations can increase speed, cost efficiency, and customer satisfaction in equal measure.<\/p>\n

This is the fifth date of the Webinar series, in which employees of the FIR at the RWTH Aachen<\/a> explore the possibilities of AI in the service sector.<\/p>\n

When:<\/strong> Tuesday, 11.11.2025, 2:00 p.m. - 3:00 p.m.
\nWhere:<\/strong> Online<\/p>\n

Please register by November 10th, 2025!<\/strong><\/p>\n<\/div><\/div><\/div>

<\/h4>\n

Further dates in the series:<\/strong><\/h4>\n

14.10.: AI in service<\/a><\/p>\n

21.10.: Business models in transition<\/a><\/p>\n

28.10.: AI-supported knowledge management<\/a><\/p>\n

04.11.: Green Service Business<\/a><\/p>\n

11.11.: Spare parts logistics of tomorrow<\/a><\/p>\n

18.11.: Success factors for digital business models<\/a><\/p>\n

25.11.: From closing commission to customer development<\/a><\/p>\n

02.12.: Service Level Agreements<\/a><\/p>\n

08.12.: Mehr als nur Service<\/a><\/p>\n

16.12.: Digitales Dienstleistungsportfolio<\/a><\/p>\n

tbc.<\/strong><\/p>\n<\/div>

Website of FIR<\/span>Project website<\/span><\/div><\/a><\/div><\/div><\/div>
Further events of FIR<\/span>Events of the FIR<\/span><\/div><\/a><\/div><\/div><\/div><\/div><\/div><\/div>
<\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":2771,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[135,37,51,128,129,18,127,81,11],"class_list":["post-2903","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-veranstaltungen","tag-dienstleistung","tag-digitalisierung","tag-fir","tag-fir-service-insights","tag-insights","tag-ki","tag-service","tag-webinar","tag-workshop"],"yoast_head":"\nFIR Service Insights - Ersatzteillogistik von Morgen - EDIH Rheinland<\/title>\n<meta name=\"description\" content=\"F\u00fcnfter Termin der Webiarreihe "FIR Service Insights" des FiR zu digitalen Anwendungen oder KI im Unternehmenssalltag.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.edih-rheinland.eu\/en\/fir-service-insights-5-ersatzteillogistik-von-morgen\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Webinarreihe "FIR Service Insights" - KI-gest\u00fctztes Wissensmanagement\" \/>\n<meta property=\"og:description\" content=\"Mitarbeitende des FIR erl\u00e4utern hier unterschiedliche Use-Cases zu allt\u00e4glichen Einsatzm\u00f6glichkeiten von KI-Anwendungen.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.edih-rheinland.eu\/en\/fir-service-insights-5-ersatzteillogistik-von-morgen\/\" \/>\n<meta property=\"og:site_name\" content=\"EDIH Rheinland\" \/>\n<meta property=\"article:published_time\" content=\"2024-11-11T09:34:02+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-10T13:50:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.edih-rheinland.eu\/wp-content\/uploads\/2025\/09\/earth-7641871_1920_FSI.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1280\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"EDIH Admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"EDIH Admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/\"},\"author\":{\"name\":\"EDIH Admin\",\"@id\":\"https:\/\/www.edih-rheinland.eu\/#\/schema\/person\/2aecbd1832889c9e9cdc02fb038782c0\"},\"headline\":\"FIR Service Insights – Ersatzteillogistik von Morgen\",\"datePublished\":\"2024-11-11T09:34:02+00:00\",\"dateModified\":\"2025-11-10T13:50:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/\"},\"wordCount\":5337,\"publisher\":{\"@id\":\"https:\/\/www.edih-rheinland.eu\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.edih-rheinland.eu\/wp-content\/uploads\/2025\/09\/earth-7641871_1920_FSI.jpg\",\"keywords\":[\"Dienstleistung\",\"Digitalisierung\",\"FIR\",\"FiR Service Insights\",\"insights\",\"KI\",\"service\",\"webinar\",\"workshop\"],\"articleSection\":[\"Veranstaltungen\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/\",\"url\":\"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/\",\"name\":\"FIR Service Insights - Ersatzteillogistik von Morgen - EDIH Rheinland\",\"isPartOf\":{\"@id\":\"https:\/\/www.edih-rheinland.eu\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.edih-rheinland.eu\/wp-content\/uploads\/2025\/09\/earth-7641871_1920_FSI.jpg\",\"datePublished\":\"2024-11-11T09:34:02+00:00\",\"dateModified\":\"2025-11-10T13:50:05+00:00\",\"description\":\"F\u00fcnfter Termin der Webiarreihe \\\"FIR Service Insights\\\" des FiR zu digitalen Anwendungen oder KI im Unternehmenssalltag.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/#primaryimage\",\"url\":\"https:\/\/www.edih-rheinland.eu\/wp-content\/uploads\/2025\/09\/earth-7641871_1920_FSI.jpg\",\"contentUrl\":\"https:\/\/www.edih-rheinland.eu\/wp-content\/uploads\/2025\/09\/earth-7641871_1920_FSI.jpg\",\"width\":1920,\"height\":1280,\"caption\":\"Keyvisual - 2. Termin\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\/\/www.edih-rheinland.eu\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FIR Service Insights – Ersatzteillogistik von Morgen\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.edih-rheinland.eu\/#website\",\"url\":\"https:\/\/www.edih-rheinland.eu\/\",\"name\":\"EDIH Rheinland\",\"description\":\"Ihr Zugang zu Kompetenzen, Wissen und Erfahrung\",\"publisher\":{\"@id\":\"https:\/\/www.edih-rheinland.eu\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.edih-rheinland.eu\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.edih-rheinland.eu\/#organization\",\"name\":\"EDIH Rheinland\",\"url\":\"https:\/\/www.edih-rheinland.eu\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.edih-rheinland.eu\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.edih-rheinland.eu\/wp-content\/uploads\/2023\/09\/EDIH-Logo_rgb.png\",\"contentUrl\":\"https:\/\/www.edih-rheinland.eu\/wp-content\/uploads\/2023\/09\/EDIH-Logo_rgb.png\",\"width\":2180,\"height\":639,\"caption\":\"EDIH Rheinland\"},\"image\":{\"@id\":\"https:\/\/www.edih-rheinland.eu\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.linkedin.com\/company\/edih-rheinland\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.edih-rheinland.eu\/#\/schema\/person\/2aecbd1832889c9e9cdc02fb038782c0\",\"name\":\"EDIH Admin\",\"url\":\"https:\/\/www.edih-rheinland.eu\/en\/author\/edih-admin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FIR Service Insights - Ersatzteillogistik von Morgen - EDIH Rheinland","description":"F\u00fcnfter Termin der Webiarreihe \"FIR Service Insights\" des FiR zu digitalen Anwendungen oder KI im Unternehmenssalltag.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.edih-rheinland.eu\/en\/fir-service-insights-5-ersatzteillogistik-von-morgen\/","og_locale":"en_US","og_type":"article","og_title":"Webinarreihe \"FIR Service Insights\" - KI-gest\u00fctztes Wissensmanagement","og_description":"Mitarbeitende des FIR erl\u00e4utern hier unterschiedliche Use-Cases zu allt\u00e4glichen Einsatzm\u00f6glichkeiten von KI-Anwendungen.","og_url":"https:\/\/www.edih-rheinland.eu\/en\/fir-service-insights-5-ersatzteillogistik-von-morgen\/","og_site_name":"EDIH Rheinland","article_published_time":"2024-11-11T09:34:02+00:00","article_modified_time":"2025-11-10T13:50:05+00:00","og_image":[{"width":1920,"height":1280,"url":"https:\/\/www.edih-rheinland.eu\/wp-content\/uploads\/2025\/09\/earth-7641871_1920_FSI.jpg","type":"image\/jpeg"}],"author":"EDIH Admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"EDIH Admin","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/#article","isPartOf":{"@id":"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/"},"author":{"name":"EDIH Admin","@id":"https:\/\/www.edih-rheinland.eu\/#\/schema\/person\/2aecbd1832889c9e9cdc02fb038782c0"},"headline":"FIR Service Insights – Ersatzteillogistik von Morgen","datePublished":"2024-11-11T09:34:02+00:00","dateModified":"2025-11-10T13:50:05+00:00","mainEntityOfPage":{"@id":"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/"},"wordCount":5337,"publisher":{"@id":"https:\/\/www.edih-rheinland.eu\/#organization"},"image":{"@id":"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/#primaryimage"},"thumbnailUrl":"https:\/\/www.edih-rheinland.eu\/wp-content\/uploads\/2025\/09\/earth-7641871_1920_FSI.jpg","keywords":["Dienstleistung","Digitalisierung","FIR","FiR Service Insights","insights","KI","service","webinar","workshop"],"articleSection":["Veranstaltungen"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/","url":"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/","name":"FIR Service Insights - Ersatzteillogistik von Morgen - EDIH Rheinland","isPartOf":{"@id":"https:\/\/www.edih-rheinland.eu\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/#primaryimage"},"image":{"@id":"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/#primaryimage"},"thumbnailUrl":"https:\/\/www.edih-rheinland.eu\/wp-content\/uploads\/2025\/09\/earth-7641871_1920_FSI.jpg","datePublished":"2024-11-11T09:34:02+00:00","dateModified":"2025-11-10T13:50:05+00:00","description":"F\u00fcnfter Termin der Webiarreihe \"FIR Service Insights\" des FiR zu digitalen Anwendungen oder KI im Unternehmenssalltag.","breadcrumb":{"@id":"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/#primaryimage","url":"https:\/\/www.edih-rheinland.eu\/wp-content\/uploads\/2025\/09\/earth-7641871_1920_FSI.jpg","contentUrl":"https:\/\/www.edih-rheinland.eu\/wp-content\/uploads\/2025\/09\/earth-7641871_1920_FSI.jpg","width":1920,"height":1280,"caption":"Keyvisual - 2. Termin"},{"@type":"BreadcrumbList","@id":"https:\/\/www.edih-rheinland.eu\/fir-service-insights-5-ersatzteillogistik-von-morgen\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/www.edih-rheinland.eu\/"},{"@type":"ListItem","position":2,"name":"FIR Service Insights – Ersatzteillogistik von Morgen"}]},{"@type":"WebSite","@id":"https:\/\/www.edih-rheinland.eu\/#website","url":"https:\/\/www.edih-rheinland.eu\/","name":"EDIH Rheinland","description":"Ihr Zugang zu Kompetenzen, Wissen und Erfahrung","publisher":{"@id":"https:\/\/www.edih-rheinland.eu\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.edih-rheinland.eu\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.edih-rheinland.eu\/#organization","name":"EDIH Rheinland","url":"https:\/\/www.edih-rheinland.eu\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.edih-rheinland.eu\/#\/schema\/logo\/image\/","url":"https:\/\/www.edih-rheinland.eu\/wp-content\/uploads\/2023\/09\/EDIH-Logo_rgb.png","contentUrl":"https:\/\/www.edih-rheinland.eu\/wp-content\/uploads\/2023\/09\/EDIH-Logo_rgb.png","width":2180,"height":639,"caption":"EDIH Rheinland"},"image":{"@id":"https:\/\/www.edih-rheinland.eu\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/edih-rheinland"]},{"@type":"Person","@id":"https:\/\/www.edih-rheinland.eu\/#\/schema\/person\/2aecbd1832889c9e9cdc02fb038782c0","name":"EDIH Admin","url":"https:\/\/www.edih-rheinland.eu\/en\/author\/edih-admin\/"}]}},"_links":{"self":[{"href":"https:\/\/www.edih-rheinland.eu\/en\/wp-json\/wp\/v2\/posts\/2903","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.edih-rheinland.eu\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.edih-rheinland.eu\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.edih-rheinland.eu\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.edih-rheinland.eu\/en\/wp-json\/wp\/v2\/comments?post=2903"}],"version-history":[{"count":13,"href":"https:\/\/www.edih-rheinland.eu\/en\/wp-json\/wp\/v2\/posts\/2903\/revisions"}],"predecessor-version":[{"id":3089,"href":"https:\/\/www.edih-rheinland.eu\/en\/wp-json\/wp\/v2\/posts\/2903\/revisions\/3089"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.edih-rheinland.eu\/en\/wp-json\/wp\/v2\/media\/2771"}],"wp:attachment":[{"href":"https:\/\/www.edih-rheinland.eu\/en\/wp-json\/wp\/v2\/media?parent=2903"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.edih-rheinland.eu\/en\/wp-json\/wp\/v2\/categories?post=2903"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.edih-rheinland.eu\/en\/wp-json\/wp\/v2\/tags?post=2903"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}